Customer Help & FAQ Center

How to contact your Customer Service?

You may reach us at 1-866-961-8659. Our Customer Service team is ready to serve you Mon-Fri 9am-6pm.

I am not satisfied with my order. Do you offer refunds?

If you are unhappy with your order, contact Customer Service at 1-866-961-8659. Refunds may take 7-10 business days.

How much does shipping cost?

Shipping costs vary depending on destination and package size. Use our online calculator for an estimate.

Can I get a custom quote?

Yes, use our Custom Product Builder or contact us directly to get a quote.

Where are your pick-up locations?

Qcopy Inc.

2020 Ellesmere, Unit 10

Scarborough , Ontario M1H 2Z8

Canada

Can I change my order once it has been placed?

Yes, but only before printing starts. Contact Customer Service at 1-866-961-8659 to make changes.

When will I receive my order?

Check your account dashboard for updates. Once shipped, you ll receive an email with tracking details.